π Framework Fodder
A 4-point plan for matching content / messaging to customer journey stage:
- Use brand intro, product demo, and blog posts for people who have never heard of your brand.
- Use product demos, influencer videos, and review videos for people who have heard of your brand but havenβt engaged.
- Use testimonials & reviews, unboxing, and special offers for for people who have shown interest.
- Use up-sell / cross-sell, user generated content and reviews, and referral mechanisms for people who have purchased.